I had a seat in the doctor's office and awaited the call. Presently a young lady stepped through the door and called, "David." I was so startled, inasmuch as I am not accustomed to being called by my given name by persons at least two generations younger than I, that I did not immediately respond. Again she called, "David," and I got up and went along with her.
In the exam room, the young lady had written down perhaps three of my responses to the request to list my expectations of the visit when there was a knock on the door. Another young person entered. The two ladies compared charts and concluded that my interrogator had the wrong "David." I remarked that I thought it strange that they did not page me using my surname. "Oh," the Perky Young Thing said, "we aren't allowed to use surnames due to privacy issues."
I wanted to say "Poppycock," but I am a gentleman and held my peace.
There is no reason on this green earth, privacy issues, legal profession, inept or heavy-handed bureaucracies, why civility should not reign in the medical workplace.
This sort of tomfoolery needs to cease.
What say you to the "privacy issue" of my responses being recorded on someone else's chart?